Features and benefits

The features and benefits of working with EAP Services places us in a league of our own when it comes to industry comparisons.

• Professional and confidential counselling support across New Zealand and internationally.
• EAP Programme management at a localised level. An IT Counselling Management System that allows for your employees to make an EAP appointment at their initial call, anywhere in New Zealand.
• Three counselling models: face-to-face, telephone and e-counselling through ASK EAP.
• Offering a genuine 24/7 0800 phone service to client organisations and their employees that is answered by a manager or employee of EAP Services Limited. We do not have call centres, call transfers or answer phones.
• Customer Service Representatives promoting Employee Assistance Programmes to managers and employees of client organisations right throughout New Zealand free of charge.
• A national 24/7 Critical Incident and Trauma Support Network and Manager Assist Line.
• A secure web based information system that allows client organisations to access their EAP statistical data and access to the names, qualifications and modalities of our professional team around New Zealand.
• A structured process for identifying EAP Programme trends and patterns.
• Counselling Professionals who all have formal qualifications and Professional body memberships.